CRM implementation
pricing
CRM implementation pricing for two routes: a ready-made system configured for the way you sell, or a custom CRM built around your process. Either way, website forms, ads and messages flow into one place and no lead gets forgotten.
CRM work
in numbers
CRM implementations, ready-made and custom.
typical time to put a CRM into daily use.
of clients stay with me through long projects.
Three ways to
get leads organized
Prices in US dollars, final. Licenses for ready-made systems are paid directly to the vendor.
One of the big three, HubSpot, Pipedrive or Zoho, shaped around how you actually sell.
- Pipeline and stages
- Website forms and ad leads connected
- Reminders and templates
- Team training
The configured CRM, plus a bot that greets visitors, asks the key questions and files each lead.
- Everything in CRM setup
- Chatbot for site or messengers
- Leads go straight into the CRM
A system built for your process, with no per-user license.
- Your stages, fields and documents
- Integrations without plugins
- You own the code and data
What the CRM price includes
Buying a HubSpot or Pipedrive license gets you an empty system. Implementation is what turns it into something your team actually opens every morning. On both routes, the price covers mapping how you sell, building the pipeline, connecting website forms, ads and messages, setting up reminders and templates, importing existing contacts and training the team. All prices on this page are in US dollars.
Two routes, two cost structures
| Ready-made CRM setup | Custom CRM | |
|---|---|---|
| What I charge | $3,000 | $6,000 |
| Ongoing subscription | Vendor bills you, usually per seat | No subscription |
| Fits best | A common sales process and a small team | A process of your own, more staff coming, custom paperwork |
| What you own | The vendor account in your name | The code and the database |
The right pick depends on what you'll have paid after two or three years, seat fees included, rather than on the setup invoice alone. My article on CRM implementation costs goes into more detail, and the CRM service page shows what each route looks like day to day.
CRM plus chatbot
For $4,900, the Leads under control package pairs a configured ready-made CRM with a chatbot. Visitors get instant answers at 2 a.m. or 2 p.m., their details land in the pipeline automatically, and the CRM nags your team until somebody calls back. If slow replies are where you lose jobs, this is the shortest fix.
Email, texts and privacy
A CRM stores personal data and often sends messages, so a few US rules apply. Marketing emails sent from it must follow CAN-SPAM, with an accurate sender, a postal address and a working unsubscribe. Marketing texts need prior express written consent under the TCPA, and carriers require 10DLC registration for business texting. Depending on your state and size, privacy laws such as the CCPA may also apply. I set up consent fields and opt-out handling sensibly; final legal questions belong with your attorney. Prices for everything else are on the pricing page.
CRM pricing
questions
Ready-made or custom: which costs less?
Ready-made setup costs less up front at $3,000, but you pay the vendor's license every month, often per user. A custom CRM costs $6,000 once with no per-user license. For a small team with a standard sales process, ready-made usually wins; for an unusual process or a growing team, custom often pays off over a few years.
How long does implementation take?
About 15 days for a typical project, with the deadline written into the agreement. Large data migrations or many integrations take longer, and the quote says so in advance.
Is training included?
Yes. Training for you and your team is part of the price, along with support after launch and short written instructions for everyday tasks.
Will my old spreadsheets and contacts come along?
Yes, importing existing contacts and deals is part of the setup. If the data is messy, I'll tell you up front what cleanup it needs before it goes in.
Who owns the CRM and the data?
Your business, in both cases. The HubSpot, Pipedrive or Zoho account is opened in your company's name, and a custom system's code and database are handed over to you. The agreement says so explicitly.
Stop losing leads
in your inbox
Fill in the short CRM brief and I'll reply within one business day with the route I'd suggest and a price. Or book a free 30-minute call.