Terms of service

The terms for using tomgoldman.us, its forms and consultations, and how marketing services are contracted.

Last updated: November 13, 2026.

1. Who these terms are with

These terms of service (the Terms) apply to anyone who visits or uses tomgoldman.us, including its pages, contact forms, project briefs and consultation booking (together, the Site).
The Site is run by Tom Goldman, a sole proprietor registered in Poland (referred to in these Terms as the Provider). The Provider can be reached through the details on the Contact page.
Using the Site means you accept these Terms. If you do not accept them, please do not submit forms or use other features of the Site.

Site: the website tomgoldman.us and every page on it.
User: a person or organization that uses the Site.
Client: a User who has signed a written agreement with the Provider for marketing work.
Services: the marketing work described on the Site, such as strategy and audits, websites, SEO, paid advertising, email and SMS marketing, CRM systems and chatbots.

Reading the Site, sending an inquiry or brief, booking the free introductory consultation and downloading resources offered on the Site cost nothing.
Sending a form does not commit you to buy anything. The Provider normally replies within one business day.
To use the Site you need an internet connection, a current web browser with JavaScript turned on and, to send a form, a valid email address or phone number.
You may not use the Site to send unlawful material, interfere with its operation, try to access parts of it that are not public, or copy its content in bulk with automated tools.
Like any online service, the Site may be targeted by malware, phishing or similar threats. The Site is served over an encrypted (HTTPS) connection; please also keep your own devices and software protected.

The introductory online consultation lasts up to 30 minutes and is free.
Additional consultations are billed at the hourly rate shown on the Site, at present $65 per hour (US dollars), unless a different rate is agreed in writing.
Consultations are held remotely, normally on Zoom, at a time agreed in advance. A voice-only call or a written consultation can be arranged instead.

Prices shown on the Site, including on the pricing pages, are in US dollars. They are provided for information and are not a binding offer. Some Services are priced individually after a short call.
Services are performed only under a separate written agreement that sets out scope, deadlines, fees and payment terms. Where that agreement and these Terms differ, the agreement governs.
Clients pay advertising budgets directly to the advertising platforms. Unless the agreement says otherwise, ad accounts, domains, website code and platform accounts are opened in the Client's name.
Certain Services, such as chatbots, are carried out together with trusted partners. In those cases the Provider is still the Client's only contracting party and point of contact.
Marketing results are affected by things the Provider does not control, including competitors, platform rules and demand in the market. No specific ranking, number of inquiries or sales figure is promised.
Taxes applicable to the Services, if any, are dealt with in the Client's agreement and invoices.

The Site's text, images, design and code are protected by copyright and are owned by the Provider or used with permission. Apart from viewing and saving them for your own non-commercial use, you may not copy or republish them without written consent.
Ownership of work produced for a Client is set out in that Client's agreement.
Client names and logos shown in case studies remain the property of those clients and appear with their knowledge.

If you are unhappy with the Site or a consultation, please write through the Contact page, including your contact details and a short description of the issue.
You will receive a response within 14 days of the Provider receiving your complaint.
Complaints about Services performed under a written agreement follow the procedure in that agreement.

The Provider tries to keep the Site running and its information correct, but the Site may be briefly unavailable for maintenance and is provided without a promise that it will be free of errors or interruptions.
Articles, guides and other material on the Site, including material about advertising rules, privacy, accessibility, email and texting, are general information. They are not legal, tax or financial advice, and you should ask your own attorney or advisor about your situation.
As far as the law allows, where a User acts for business purposes, the Provider's liability arising from use of the Site is limited to actual, direct damages and capped at the fees, if any, that the User has paid the Provider. This limit does not apply to intentional harm or to cases in which the law does not allow liability to be limited.

How personal information is collected and used is explained in the privacy policy. The use of cookies is explained in the cookie policy.

These Terms, and any question they do not address, are governed by Polish law, unless a written agreement with a Client provides otherwise.
These Terms do not take away any rights you have under laws that cannot be waived by contract, including the consumer protection laws of the state where you live.
If a court finds any part of these Terms invalid or unenforceable, the rest of the Terms continue to apply.
The Provider may change these Terms for good reason, for example because of new legal requirements or changes to the Services. Changes do not affect rights that arose before they took effect. The version published on this page is the current one.