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Case study · Warsaw, Poland · jewelry

Kagenoishi:
a sales website for a jewelry brand

Kagenoishi is a jewelry brand from Warsaw, Poland. I built its sales website, an order CRM, ads and a chatbot, so the brand can sell online instead of juggling orders in direct messages.

Kagenoishi jewelry brand sales website home page, built by Tom Goldman
Project at a glance

In short

Industry

Jewelry

Location

Warsaw, Poland

Scope

Sales website, order CRM, ads, chatbot

Website

kagenoishi.com

Scope

What I built

Sales website

Product pages that tell the story behind each piece, with price and checkout on the brand's own domain.

Order CRM

Every order tracked from payment to shipping, so nothing depends on memory or a spreadsheet.

Ads

Campaigns to bring buyers to the products, set up and ready for each launch.

Chatbot

Answers the usual questions about sizes, materials and delivery at any hour.

The project has just launched; I'll share results once there are hard numbers.

Kagenoishi product page with a jewelry photo, design story, price and order button

A product page: photo, the story behind the design, price and order button

The task

Small jewelry brands often start by selling through social media messages. That works for the first few dozen orders, then turns into chaos: payments, addresses and custom requests scattered across chats. Kagenoishi needed its own store and a system behind it.

The solution

I built a sales website where every piece has its own page with photos, its story and the price. Orders flow into a CRM built to track them through to shipping. Ads are set up to bring buyers in, and a chatbot answers the routine questions about materials, sizes and delivery.

The hardest part

Jewelry sells on detail and emotion, and both are easy to lose on a small screen. Product pages had to show each piece clearly on a phone while still leaving room for the story behind the design, which is often the real reason someone buys.

Results

The project has just launched; I'll share results once there are hard numbers.

What a US product brand can take from it

The brand is in Poland, but the setup suits any American maker selling jewelry, fashion or handmade goods. Social platforms are great for attention and poor at handling orders; a store on your own domain keeps customer data with you and works with ads and search. In the US, keep product claims honest, from “handmade” to “Made in USA”, which the FTC treats seriously. See marketing for fashion brands, how I build e-commerce websites, and why Google Shopping ads usually come first for paid traffic.

Services used

What this
project included

Move your orders
into your own store

Tell me what you sell and how orders reach you now. I'll show you what a store and an order CRM would change.