Cost per lead keeps creeping up
Same budget, fewer calls, and no one can explain the change. Often it's tracking, new competitors or a setting altered by an auto-applied recommendation.
Ads and visibility: customers who are looking for your service now or don’t know about it yet.
01 Google AdsInquiries from people searching for your service right nowfrom $1,000/mo 02 Social media adsMeta, TikTok, LinkedIn: customers who are not searching yetfrom $600/mo 03 SEOHigher in Google and Maps without paying per clickfrom $750/mo 04 Visibility in ChatGPT and AIYour business in AI assistant answerspart of SEO 05 Amazon and marketplacesSell where customers already buywith a partnerThe place where a visit turns into an inquiry, and a system that doesn’t lose that inquiry.
01 Web designA website that turns visits into inquirieslanding from $1,000 02 Online storesCart, payments and shipping, ready for adsfrom $3,900 03 CRMNo inquiry gets lost in a phonesetup $3,000 04 Chatbots and AIThey answer customers, at night too$1,900 05 Email and SMSCustomers come back instead of forgetting youquoted individuallyPlan and tracking first, budget second. You know what works before you spend more.
01 Strategy and auditKnow where to spend the budget before you spend it$1,900 02 AnalyticsSee which ad brings in money$550 03 ConsultationsA call about your specific problem$65/h 04 Free auditA quick review and 3–5 priorities to start$0How your business looks and sounds before anyone calls you.
01 Social media managementProfiles that look like a real businesswith a partner 02 Creative and videoGraphics and videos that stop the thumbquoted individually 03 BrandingA logo and style that sets you apartwith a partner
Edmonton, Canada
200 keywords on page one of Google
Boreal Kitchens
Winnipeg, Canada
up to 5 inquiries/mo from Google without ads
Adela Realtor
Żywiec, Poland
from 3 to 9 locations in two years
Gładko Tnący Barber
Żywiec, Poland
PLN 15 000 +/mo in delivery orders
Da Diego
When ad spend keeps climbing and the phone doesn't, a Google Ads audit shows you why. I review tracking, settings, keywords, ads, bidding and the landing page, then hand you a list of fixes ranked by how much money each one saves. Apply them yourself or hand the account over to me.
Free: a 30-minute call, an action plan and a price range in writing.

Same budget, fewer calls, and no one can explain the change. Often it's tracking, new competitors or a setting altered by an auto-applied recommendation.
Google shows 60 conversions while your inbox holds 15 inquiries. Something in the counting is off.
An agency runs it, sends a monthly PDF, and you aren't sure what you're actually paying for.
Campaigns built years ago still run on old keywords, old ads and last year's prices.
Every week I review what people actually searched for and exclude terms that don’t bring customers.
What counts as a conversion, whether it fires once and whether it matches real leads.
Who owns the account, billing and data, and who still has access but shouldn't.
Networks, locations, languages, schedules and auto-applied recommendations.
Match types, wasted searches, missing negatives and keywords competing with each other.
Relevance, the offer, calls to action, missing assets and disapprovals.
Whether the strategy suits your data volume and where budget caps cut off good traffic.
Mobile speed, message match with the ad, form and phone number visibility.
Cookie notice, Consent Mode and privacy policy, plus HIPAA red flags for healthcare advertisers.
Prices in US dollars. You know the cost before I begin.
A free 30-minute call with your account on screen.
Billed at my consultation rate, with hours estimated up front.
Ads plus website, SEO and every other channel.
You grant read-only access to Google Ads and, ideally, Google Analytics and Tag Manager. Nothing gets changed.
A short call or brief: your services, margins, what a good lead looks like and what you've already tried.
I go through all eight areas and record findings with screenshots and figures from your account.
Problems ranked by the money at stake, each with a clear step to fix it.
A Zoom call to go through the list. Then you choose: do it yourself, hire me or keep your current specialist.
A Google Ads audit answers one question: does this account spend money in a way that makes sense for the business? Most accounts I review aren't disasters. They're slightly off in a dozen places, and together those small issues send a big share of the budget to searches, places or people that will never become customers.
I audit for three kinds of owners: those running ads themselves who suspect they're missing something, those whose agency reports look great while the phone stays quiet, and those about to hire someone who want a clean starting point. The outcome is the same in all three cases: a list of fixes ranked by the money at stake. If you'd like to try a first pass on your own, my article on a DIY Google Ads account audit covers the basics.
Nearly every audit starts, and often ends, with conversion tracking. If Google counts a contact page visit, a duplicate form submission or a three-second call as a lead, the reported cost per lead is fiction and automated bidding chases the wrong goal. I compare conversions in Google Ads with real inquiries in your inbox, call log or CRM. If they don't line up, that's fix number one. When tracking needs rebuilding, a GA4 and Tag Manager setup is the clean way to do it.
For healthcare advertisers I also flag a US-specific risk: tracking pixels on patient-facing pages can raise HIPAA issues. I point out where tags fire; the compliance call belongs to you and your advisor.
Some of the most expensive problems hide in settings nobody revisits after launch:
Each one takes minutes to fix once you know it's there.
I read through the search terms that actually triggered your ads over the past few months. That's where waste becomes visible: job seekers, DIY questions, competitor names, products you don't carry, cities you don't cover. I also look for missing keywords you should be bidding on and for overlap between campaigns that makes you bid against yourself.
An ad can only promise what the landing page delivers. I check how the page loads on a phone, whether it repeats the ad's message, whether the phone number is tappable and the form short. Then I look at what happens to leads: how fast someone replies and whether missed calls get a callback. Slow follow-up is one of the most common reasons good campaigns look bad; my article on speed to lead explains why minutes matter.
A written list of findings, each with what's wrong, why it matters, roughly how much budget it touches and how to fix it. Then a Zoom walkthrough where I explain everything in plain language and answer your questions. You can apply the fixes yourself, pass them to your current specialist or hand the account to me for monthly management.
The first look is a free 30-minute call with your account on screen, and it often surfaces the biggest problems right away. A full account audit is billed at my consultation rate of $65 an hour, with the estimated hours agreed before I start. If you want every channel reviewed, the marketing audit and strategy covers ads, website, SEO and more for $1,900. I don't rebuild other people's websites, but rescuing ad campaigns is a regular part of my work. For the wider picture of what I do in Google, see the Google Ads services page.
For a typical small business account with a handful of campaigns, a few working days from access to walkthrough. Larger accounts with Shopping, Performance Max and several locations take longer. I give you a time and cost estimate before starting, so there are no surprises on the invoice.
No. During the audit I ask for read-only access, so nothing can be changed by accident. You get recommendations, and whether to apply them is your decision. If you later hire me for management, I'll ask for standard access then.
If you can't connect ad spend to real customers, yes. An outside view often catches things the person running the account stopped noticing long ago. An audit isn't an accusation; sometimes the result is that the account is in decent shape and only needs a few adjustments.
I can help you understand why it happened, fix the policy issue and prepare an appeal, but the decision belongs to Google and I can't promise an outcome. Most suspensions I see stem from billing problems, misrepresentation concerns or unclear business details on the website.
Then I'll tell you. I don't patch other people's websites, but I can build a focused landing page from $1,000 or a new site while keeping your domain. A single landing page for paid traffic often solves the problem faster than a full redesign.
Tell me your monthly ad spend and what's bothering you. Within one business day I'll reply with how I'd approach the audit.
Do you already have a Google Ads campaign?